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Terms & Conditions

Please make sure that you have read the Terms of Use below before using our Web site (the "Site", http://www.halongbayguides.com).

By accessing, browsing, and using this Site, you acknowledge that you understand and agree to all the terms and conditions stated here. If you do not agree with any part of these Terms and Conditions, please quit using the site. HalongBayGuides.Com may at any time modify these Terms and Conditions and your continued use of this Site will be conditioned upon the terms and conditions in force at the time of your use.

Copyright Notice
You acknowledge that all contents included on this Site, including the information, data, software, photographs, graphs, graphics, sounds, images, illustrations, maps, designs, icons, written and other material and compilations are intellectual property and copyrighted works of HalongBayGuides.Com and/or various third party providers. Corporate Identification and Trademarks First Choice and any and all other marks appearing on this Site are trademarks of First Choice

("Trademarks"). You may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify the Trademarks in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without First Choice written consent.

Noncommercial Use Limitation

This Web site is for your personal and noncommercial use. You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Site. You agree to promptly update your membership information (if applicable) in order to keep it current, complete and accurate. You are permitted to electronically copy and print in hard copy portions of this Site only for the purpose of using this Site as a shopping resource. Any other use of materials on this Site, including reproduction for a purpose other than that noted above, such as the modification, distribution or republication, without First Choice's prior written consent is prohibited.

Privacy
You confirm that you have read the First Choice's Privacy Policy , the terms of which are incorporated herein, and agree that the terms of such policy are reasonable and satisfactory to you. You consent to the use of your personal information by First Choice and/or its third party providers and distributors in accordance with the terms of and for the purposes set forth in the First Choice's Privacy Policy. No Warranties Unless a Provider has agreed otherwise, all products, services, advice, merchandise and information available through this Site are provided on an "as is," "as available" basic without warranties of any kind, either expressed or implied. No warranty or guarantee is made including, but not limited to (i) that use of this Site and all software, products or services associated with this Site will be error free, (ii) regarding the completeness, accuracy, reliability or quality of any information content, data, service, advice or merchandise provided or available through this Site, (iii) regarding the availability of products and/or services through this Site, (iv) that a User will receive the lowest available price for goods and/or services available through this Site, (v) regarding the results that may be obtained from the use of this Site, or (vi) regarding the performance or non-performance of this Site.

General Limitation of Liability
In no event shall First Choice, its affiliates, and/or their respective suppliers be liable for any injury, death, loss, claim, damage, accident, delay, or any special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, or are in any way connected with any use of this site or with any delay or inability to use this site, or for any information, software, products or services obtained through this site, even if a party has been advised of the possibility of such damages. Third Parties If you submit Requests for or on behalf of a third party ("Third Party"), you are responsible for any error in the accuracy of information provided in connection with such use. In addition, you must inform the Third Party of all Terms and Conditions applicable to all products or services acquired through this Site including all rules and restrictions applicable thereto. Every User using this Site for or on behalf of a Third Party agrees to indemnify and hold each Covered Party harmless from and against any and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the Third Party's or the User's failure to fulfill any of its obligations as described above. User is directly responsible for any Request submitted including related fees, charges and performance obligations.

Links to other Web sites and Services
This Site contains links to outside services and resources; any concerns regarding such services or resources should be directed to the particular outside service or resource provider. None of the Covered Parties guarantees or warrants the accuracy or completeness of the information or content included on the Web sites of these outside services and resources. The outside services and resources are in no way related to this Site, and are neither its employees nor agents. Governing Law The Terms shall be governed and construed in accordance with the laws of the Social Republic of Vietnam.

Tour & Flight Booking Term
Price
The tour price are Net in US dollar. Bank charges are not applied when payment is made by VISA or Master credit cards or travel cheque.

Child Discount  
Children from 2 to under 12 years is generally granted a reduction of 50% of the tour price, provided that they are accompanied by at least two full paying adults and stays in the same room. An extra bed is fully charged as adult. 

Deposit & Payment
A deposit of 30% of the tour price is required upon confirmation of your booking. Once a deposit is received it is understood that you have read, understood and accepted all our Terms and Conditions. 
The remaining balance of the tour price (70%) is due upon arrival in Indochina, payable by credit card or at one of our offices in the region. 

Cancellations & Refunds

+ Cancel 31 days prior to arrival, 25% of tour price non-refundable
+ Cancel between 15-30 days prior to arrival, 50% of tour price non-refundable
+ Cancel between 7-14 days prior to arrival, 75% of tour price non-refundable
+ Cancel within 6 days of arrival, 100% of tour price non-refundable

Unused Service
No refunds or exchanges can be made with respect to accommodation, meals, sightseeing tours, transport or any other services, included in the tour price, but not utilized by the tour members. 

Travel documents will be compiled and sent to you after the deposit has been received. These documents will be sent via email, and should be printed out by participants and retained as a receipt.  

Responsibility  
All possible care is taken to ensure that our suppliers maintain the highest possible standards. However, we are not responsible in any way for problems, however they arise, that result from the booking of services we do not directly control. 

First Choice, its subsidiaries, affiliated companies, servants or agents shall not be responsible or become liable in contract or tort for any injury, damage, loss, delay to person or property, additional expenses or inconvenience caused directly or indirectly due to any events beyond our control. 

Validty
This information is valid at the time of publication but is subject to change without prior notice. However, should any changes occur, they will be posted on the website immediately. However, should the Booking Terms change after the deposit is paid, the Booking Terms under which the deposit was paid shall apply.

Hotel Booking Terms
The following terms and conditions apply to hotel bookings made by you through your usage of www.halongbayguides.com

Making a reservation
You must use a credit card to guarantee a reservation. Total value of your reservation will be charged on your credit card when we re-confirm your booking by email (popularly used) or fax with hotel voucher attached. Receipt of this amount will be sent after we have received bank's notice, normally 2-3 days later. Amendments to your reservation must be notified to and agreed by First Choice

Cancellations & Cancellation Fees

All cancellations must be received in writing, sent to us via email or fax. You do not have to pay any cancellation fee if you cancel your reservation accordingly to the hotel cancellation policy. In that case, we shall return the booking amount to your credit card. Otherwise, if you violate the cancellation policy given the hotel, the cancellation fee will be charged as hotel's policy. Cancellation policy vary accordingly to hotels and is set by the hotel. We have been trying to get the most favourable cancellation policy for you. First Choice will not charge you if the hotel does not request it.
 

Red Dragon Cruise 2 days

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US$ 150

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2 days 1 night,Daily from Hanoi
Destination map
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Tel: (84 - 4) 37163888
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http://www.flowerhotel.com.vn